connecting…
We’ve got you.
All support goes through Discord — tickets, help channels, and the builders themselves. Before you post, skim the mini-FAQ and the checklist below.
Fast answers
Mini-FAQ
Don’t panic: open the rollback vault and revert the last run, or restore the auto restore point. Then post in Discord with what you applied — we’ll pinpoint it.
Get help →
Get help →
Tuning tools often trip heuristic detections. Verify the SHA-256 checksum pinned in Discord, make sure you downloaded from the official server, and ask before allowing anything.
Verify with us →
Verify with us →
Some Windows policies re-apply on update or reboot. Re-run the category, check the dry-run preview for conflicts, and tell us your build number — there’s usually a known fix.
Ask in Discord →
Ask in Discord →
Drop it in the feature-requests channel with your Windows build and why it matters. The most-wanted ideas shape each release.
Request it →
Request it →
Bug reports
What to include
Copy-paste this checklist into your ticket. Good reports get fixed first.
- ☐Windows build — e.g. Windows 11 23H2 (run winver)
- ☐NEXUS version — e.g. v2.7.0 (title bar)
- ☐What you clicked — category / preset / Apply All?
- ☐What you expected vs. what happened
- ☐Screenshots or error text — full window, not cropped
- ☐Did rollback fix it? — yes / no / didn’t try yet
- ☐Checksum verified? — SHA-256 matched Discord pin?
Builders
Talk to the source
wefopijw & Friday read the server daily. For account/access issues open a ticket; for profile DMs, keep it kind and include the checklist.
